The Security Stop ships product Monday through Friday, excluding holidays. Our goal is to ship all in stock orders within two days after an order is received. Occasionally due to stock levels we cannot ship this quickly. If we cant ship your order within 1-2 business days after the order is received we will contact you by email or phone and inform you of the delay. We cannot guarantee delivery dates. Please allow 4-10 days for delivery depending on your location. If you require the equipment sooner please choose one of the other shipping options we offer such as UPS 3 Day, 2 Day or Over Night. Once your order ships you will receive a UPS tracking number by email. We do not ship to PO Boxes and currently only ship within the Continental United States. All shipping fees are the responsibility of the buyer.
Shipping charges for safes weighing more than 75 pounds will be by phone quote only. Call 714 –627-0020 to speak with our representatives.
Approximate UPS shipping Times for standard ground.
The Internet is a very powerful tool to search and compare vendors and as such provides unique opportunities to buy at very low prices. At The Security Stop we try to be very competitive with our prices while providing you with an excellent service. Because our margins are low, this severely limits our flexibility regarding our policies for returned merchandise and cancelled orders when compared to conventional stores.
The Security Stop guarantees that all products purchased on this web site will arrive at their destination in excellent condition. If you find that the item you purchased has a manufacturers defect or has been damaged in shipping, we will either replace the item or refund the purchase price (less shipping) after you have returned the item to us. We only accept returns for damaged non-functioning merchandise.
To receive a replacement or a credit, contact The Security Stop via email at email@example.com
and within 5 days
of the date you received your product. In your email, include your Name, Order Number and a description of the problem you are having with the product or call 714 627-0020
to speak with our representatives. After your return is approved, we will email you with a Return Merchandise Authorization (RMA) number, which must be included with the item/s that you are returning to us.
The product/s being returned must be in the original undamaged packaging along with all paperwork
and must be in unused condition
All non-electrical returns are subject to our inspection and approval before a credit or replacement will be authorized. The customer may incur additional shipping charges on returned items.
All electrical returns due to component failure are subject to the manufacturer inspection and approval before a replacement or credit will be authorized. The customer may incur additional shipping charges on returned items.
No returns will be accepted after 5 days of receiving the product.
All product/s being return to us must be by pre-paid freight and is the responsibility of the customer. If the reason for the return is due to a shipping error on our part, we will be responsible for the freight charges.
We do not except returns on Safes. All safe sales are final.
No returns on special orders, cut material, fabricated or modified items.
Phone support is available during our business hours from 8:30am to 5:00pm PST Monday through Friday. Closed all major holidays.
The Security Stop must approve all returns in advance. Once your return is approved and you receive your RMA number, please ship product to:
The Security Stop
302 W. Katella Ave.
Orange, California 92867
Include the RMA Number on the outside of the package when returning product to us.
Warranties – Product warranties are the responsibility of the manufacturer. Refer to the manufacturer’s documentation supplied with your product. The Security Stop can assist you in obtaining the contact information should you require it.
We strive to provide our customers with complete satisfaction on every purchase and we will do everything we can to resolve any reasonable claim or issue.
Phone – 714 627-0020
Fax – 714 633-0199
Currently “The Security Stop” is only accepting orders placed over our website. No Phone or walk-in orders will be accepted at this time.
Only credit card payments are accepted. We are not able to process cash, checks or money orders at this time.
Pricing and Availability Policy
Since all of our suppliers reserve their right to alter their prices, our pricing and availability are subject to change without notice. Every effort has been made to ensure the accuracy of the information listed. However, The Security Stop does not assume any responsibility for any errors contained therein nor from orders arising from those errors. We reserve the right to cancel any orders received without having to assign a reason to do so.
The Security Stop is required to collect sales tax on transactions to customers located in the state of California. The current sales tax rate is 7.75%. Applicable sales tax will be charged on all orders to be delivered in the state California.